EMERGENCY SERVICE: CALL (513)-831-8820
Company employees are readily available 24 hours per day, 7 days per week. Rest assured your call will be answered and taken care of.
In case of a fire or bodily injury call 911
IF YOU SMELL GAS!
- NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
- LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
- SHUT OFF THE GAS! Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn the handle to the right (clockwise).
- REPORT THE LEAK! From a neighbor's home or other nearby building away from the gas leak, call your propane retailer right away. In case of a fire call 911 or your local fire department.
- DO NOT GO BACK INTO THE BUILDING until your trained service company has resolved the situation. Service or repairs to a propane system must be done by a trained propane service person. Do not attempt repairs.
RUNNING OUT OF GAS!
Serious safety hazards, including fire or explosion can result.
- If an appliance valve or a gas line is left open, a leak could occur when the system is recharged with propane
- If your propane tank runs out of gas, pilot lights on your appliances will go out. This can be very dangerous.
- When we make a propane gas delivery to our customer WHO IS OUT OF GAS, our driver will complete a SYSTEM LEAK CHECK to assure all appliances are back into operating condition before he turns the gas back on.
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